FREQUENTLY ASKED QUESTIONS & ORDERING INFORMATION

  1. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
  2. HOW DOES HUNTMASTER LICENSING WORKS?
  3. DELIVERY TIMES
  4. I DOWNLOADED HUNTMASTER'S DEMO VERSION. HOW DO I INSTALL IT?
  5. WHAT KIND OF MAPS ARE COMPATIBLE WITH HUNTMASTER?
  6. PERSONAL RESPONSES

1. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept on-line Western Union payments ( MasterCard, Visa, American Express, Discover, JCB) or wire transfers to our US Bank Account

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2. HOW DOES HUNTMASTER LICENSING WORKS?

Each PC where HuntMaster is intended to be used requires an individual license. Purchased licenses are only valid on the PC computer you the product has been activated. Therefore, the customer should purchase one license per computer where he intends to use the software.

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3. DELIVERY TIMES

The software is inmediatelly available for download from our FTP Internet Server as soon as we detect your payment. Once you buy a license of HuntMaster software you should then register it. Until you do not complete the registration process you won't be able to use HuntMaster. To be able to run this software you must first activate it. To do so, you must enter an appropriate User Activation Key. This key will be e-mailed to you withing 24hs of your purchase.

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4. I DOWNLOADED HUNTMASTER'S DEMO VERSION. HOW DO I INSTALL IT?

The Downloadable Distribution Package in ZIP format. To Install/Upgrade your computer follow the following Installation Instructions:

  • Unzip the downloaded file in a temporary folder
  • Setup.exe can be run directly from the temporary folder
  • During the installation process, an advisory message may appear warning that files being copied to the computer are not newer (i.e., that are less current) than existing files of the same name already on the system. When this occurs, select the option to keep the existing files

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5. WHAT KIND OF MAPS ARE COMPATIBLE WITH HUNTMASTER?

A map in HuntMaster software suit is an image of an area which has been calibrated (georeferenced) so HuntMaster can use any pixel position on the map to determine the true geographic position. HuntMaster includes a map calibration tool, so that a simple image can be converted into a georeferenced map. A .map file is created which contains all the calibration information of the original image file. So the user can obtain images in digital format of his area from 3rd parties. Then he can imports the images and assign latitude and longitude coordinates to it (georeference the map). Now they are ready to be used by HuntMaster's Map Module.

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6. PERSONAL RESPONSES

If you didn't find the answer to your question on this page, please send us an e-mail and we will respond to you personally.

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